Morgan Wilson, Sales & Marketing Director at Juice, spoke at the Customer Contact Centre event about getting the most out of your team and used the award winning Barclaycard Obsessed training resource case study to illustrate how to use innovative tools to bring to life both the customer and the key behaviours required of staff working in call centres.
Matt Cleve, Head of Learning at Juice, facilitated an interactive session with Carol Aaron, Head of Learning and Change at Nottingham City Homes, about how to effectively manage changes within your organisation.
The events were a huge success and are part of an ongoing partnership between Northern Housing Consortium and Juice Learning.
“We have worked with Juice (in various guises) for a number of years now, and have always found their input and approach to be fresh, innovative and engaging. We look forward to continuing to collaborate with them to deliver inspiring training sessions for our members in the future.” Tracy Harrison, Marketing Manager, Northern Housing Consortium
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