Their key aims are the same now as they were when the organisation was founded in 1862. They are to:
Peabody’s commitment to promoting equality and diversity both as a service provider and as an employer meant that they were keen to work with a specialist to provide the highest quality of training so their workforce continues to meet the diverse needs of their customers.
Working alongside our colleagues at The Housing Diversity Network, we were asked to design and delivery a programme to:
To encourage participants to explore their own prejudices and the ways in which they may stereotype others
Matt Cleve (our Learning and Development Director) started the process by getting to know the organisation and their residents; following a comprehensive consultation process he created a workshop designed to deliver three key messages:
Because the legislation can appear complex it was vital to the success of the learning that we delivered the information in a way that would really engage with the delegates and bring these issues to life so that would be relevant to their working lives.
Our Creative Director – Mark Knight, led a team of locally cast actors to produce three films that were designed to highlight that there are different types of discrimination, that our individual perceptions drive behaviour and exactly what constitutes unacceptable behaviour. The films were then delivered during training sessions as part of the induction programme for new staff, we ensured that before they even started their careers at Peabody, they would have the knowledge, skills and most importantly of all – the attitude to behave positively and professionally with customers and colleagues alike.
“Juice delivered our first E&D training session in July and this was extremely well received by the delegates who came from a wide variety of roles within our organisation. The films evoked some good discussion and challenged people’s perceptions of diversity. Some colleagues commented that it was the best equality and diversity training that they had attended. We look forward to rolling this E&D training out to the rest of our staff and new starters.”
We use a wide variety of techniques including theatre, film, e-learning and live workshops. Find out how our blended solutions have delivered real value and long term improvement.
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