Having successfully worked with South Tyneside Homes on their Customer Experience programme Juice were asked to tackle another business critical subject and deliver the same exceptional results.
Having already created a series of short films for their Customer Experience training programme, we continued the approach and revisited some of the characters we had introduced previously. With so much learning to cover in a one-day session the films really needed to cover a number of issues and Juice produced in excess of thirty minutes of content in a number of locations. Full details of the project can be found in the blended solutions case study.
Over a four month period, the training was successfully delivered to all of STH’s 600 staff, and after a thorough period of assessment we are delighted to announce that South Tyneside Homes have received a CIPD “Equality and Diversity in the Workplace” Award.
"STH are very happy with the final sessions that Juice has developed. We have tiered our approach to E&D training so front line staff, Managers and Board members receive a tailored training package that is pitched at the appropriate level and reflects their roles within the organisations. The sessions have been designed to be interactive and engaging and turn what can be a dry subject into something that people will remember. Feedback from staff has been excellent and the interactive films have helped us to explain and helped staff to understand some often complex situations."
"This is the best equality training we have ever received – it has helped me understand equality better"
"South Tyneside Homes would like to thank all the team at Juice Learning for their hard work in delivering equality and diversity training to the whole of our workforce (650 staff).
The training they delivered was incredibly well received, due mainly to the innovative way it was designed and to the enthusiasm in which it was delivered. The training was completely bespoke and as such has allowed the organisation to meet its objectives. Nothing was a problem for Juice Learning, going out of their way to accommodate a full training needs analysis and supporting an opportunity for us to gain external funding.
We use a wide variety of techniques including theatre, film, e-learning and live workshops. Find out how our blended solutions have delivered real value and long term improvement.
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